Identity Stage

What Verification Unlocks at Onlyspins Casino

Every licensed operator must confirm who you are, and our own review usually finishes within 50 hours.

Start Verification

Ontario-licensed operatorLicense 28587790, Alcohol and Gaming Commission of Ontario and iGaming Ontario

Quick Read

Check the Essentials Before You Upload

The check is a licensing duty, not a suspicion about you.

Reviewing company

Onlyspins Casino Inc.

License

AGCO / iGaming Ontario, 28587790

Review time

50 hours

Deadline

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

19+

Clear Steps

Which Copy Will Pass Review?

Most delays come from a blurred corner or a missing date, and both are easy to fix.

Full-Frame ID Shot

Snap your government-issued photo ID with all four corners inside the frame and no glare across the face or the number.

Show Name, Address and Date

A bill or bank letter from the last few months works, so send the page showing your name, your full address and the date.

Mask the Middle Digits

Photograph the front of the card you used, showing the first six and last four digits while the middle stays covered.

One Reply, Then Cleared

Sit tight while the team works through your file and checks your inbox for a reply. Expect a note within 50 hours.

Four Papers

Send the Copies That Clear Review

Onlyspins Casino asks for the same three pieces from everyone, and a selfie only when it helps.

Government-issued photo ID

ConfirmsYour name and your date of birth

Copy must showAll four corners and the expiry date

Proof of address

ConfirmsWhere you live in Canada

Copy must showFull name, street address and recent date

Payment card image

ConfirmsThe card is yours to use

Copy must showSix first and four last digits

Four Moments to Know

Know What Triggers a Check

Handy when a withdrawal stalls, a new payment method appears, or a bigger sum moves.

A Payout With No Surprises

Your first cash-out is where the license requires verification, so we compare the photo ID, address paper and card image before the money leaves.

Clarity on Big Sums

A payment far above your usual pattern gets a closer look, and the photo ID may come out again with a short talk about the funds.

Fresh Card, Fresh Check

Swapping to a different card or wallet breaks the link between your name and the money, so a fresh card image is requested again.

Old Enough to Play?

An age check can land at sign-up: this market is 19+, so the photo ID must show your date of birth clearly.

When Your Bank Statement Is Asked For

Our licence from the Alcohol and Gaming Commission of Ontario and iGaming Ontario obliges us to know where a player's money comes from. Treat it as routine bookkeeping against money laundering, never as an accusation aimed at you.

Keep these close by, in case the review asks for one.

Recent bank statement, stamped
Payslip or employer letter
Tax return summary page
Proof of a property sale
Pension or benefit statement

Your Paper Came Back Again

A Scan That Reads First Time. Edges missing or text out of focus leave the checker unable to match your name, so the file goes back unread. Lay the card flat on a dark table Steady the phone and shoot in daylight

Grab a Current Statement. An address paper older than the usual window no longer proves where you live today, so a newer one is needed. Pull this month's bill from your provider Send the page with name and address

My Edit Looked Wrong. Clips, colour tweaks or blocks of white paint suggest tampering, and a checker cannot tell a helpful edit from a hidden one. Upload the untouched original file Send the original to [email protected]

Short Answers

The Short Answers Slipped Between the Steps

Worth a glance the moment a file bounces back or a withdrawal sits waiting on review.

My photo got refused, what should I send next?+

Read the note attached to the refusal first, because it names the exact flaw: glare, a cropped corner or an expired date. A fresh copy taken flat on a dark surface, fully in frame, usually clears on the second pass. Anything unclear goes to [email protected] for a human look.

How long does the whole check take at Onlyspins Casino?+

Reviews close within 50 hours of a complete upload, and plenty clear in far less. Missing pages or mismatched names stretch it out, since the reviewer has to come back to you. Keep an eye on your inbox for a request rather than resending the same file twice.

Do I have to verify before I can withdraw my winnings?+

Yes, the license requires a cleared check before money leaves the account, and that applies at the latest before your first withdrawal. Onlyspins Casino may also ask earlier, at registration or after the first deposit. Getting it done early means a payout is never held up later.

Which regulator licenses Onlyspins Casino and under what number?+

The Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario oversee the site for players in Canada. Its license number is 28587790, held by Onlyspins Casino Inc., company number 232759332. Reviews such as QUINEL and SIQ audit how those rules are applied.

Why is Onlyspins Casino asking where my money comes from?+

Nothing personal sits behind it: the source of funds question is a routine duty the license places on every operator in this market. Your answers simply show that deposits come from earnings you control, which keeps the site compliant with anti-money-laundering expectations. A short, honest explanation is normally all it takes.

Are the documents I upload kept private and secure?+

Yes, files travel through 256-bit AES encryption and are seen only by the team handling the review. Reviews by QUINEL and SIQ check how that handling is done, and privacy questions reach [email protected]. Nothing goes beyond the purpose of the check.

What happens if my name has changed since my ID was issued?+

Send the ID you hold now plus a document linking the old name to the new one, such as a marriage certificate or a legal name change paper. The account name has to match the card and the address you registered. A short note alongside the upload saves the reviewer a round of questions.